Sian Pilling

I feel that if I worked in an agency that didn’t embrace the concepts of innovation and technology, I would have been long gone.

I also love the streamlined work orders and simple formats of the communication – it creates a really efficient and professional flow with our contractors and trades.

Sian from Toop&Toop in Adelaide enjoys music, board games, wine and a good laugh. In her spare time you’ll catch her walking her westie at the beach or trying her hand at some abstract painting.

Coming from a background in hospitality, I am used to a very hands-on, practical approach to work. Moving into an industry that is highly reliant on computer systems and programs to execute jobs, is not really something I have experienced before now. I feel that if I worked in an agency that didn’t embrace the concepts of innovation and technology, I would have been long gone.

I can maintain my sanity with ToopFIX. What I really love about it is that it prompts tenants to detail the issue prior to informing us about it. Sometimes this even prompts the tenant to solve the issue themselves, if it is safe to do so. This saves myself and the team a great deal of time.

I also love the streamlined work orders and simple formats of the communication – it creates a really efficient and professional flow with our contractors and trades. I genuinely recommend ToopFIX to anyone who is looking to eliminate the ‘back-and-forth’ we have come to know and replace it with valuable experiences with your tenants and landlords.

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